Guidelines for Shipping and Delivery Procedures to Help You Receive Your Goods as Quickly as Possible.

A. Delivery / Shipping Methods.

The quoted product prices do not include shipping fees (if applicable). In the case of additional shipping charges, they will be calculated as follows:

(1) Inner city delivery: “Free of charge” for direct delivery; * Free shipping for Hoa Sen Vang’s electronic scales and measuring devices is currently offered for distances up to 50km (for simple items with a volume of 1/4 cubic meter).

(2) Suburban and other provinces: Delivery via third-party shipping services, payment in advance via bank transfer, or direct payment to the delivery person.

– After placing an order, please pay in advance the total value of the order + shipping fee to our bank account;

– Delivery will be processed immediately upon completion of payment procedures.

B. Delivery Time.

(1) Inner city express delivery: within 01h – 18h;

(2) Suburban express delivery: within 24h – 48h;

(3) Standard delivery: within 01 – 07 days (depending on the distance to the delivery location).

C. Additional Terms and Conditions.

(1) Hoa Sen Vang’s website protects customer information and uses the best measures to safeguard your data. Customer information during and after transactions (including email address, phone number, fax number, physical address, etc.) will be kept confidential in accordance with our website policy.

(2) All purchase transaction information (personal or organizational) will be kept confidential. HOWEVER, in the event of a legal request from an authorized agency, we are obliged to provide such information.

D. Dispute Resolution

In case of any disputes, claims, or conflicts arising from or related to these Terms and Conditions (purchase/payment/warranty/maintenance), if they cannot be resolved through written agreement and Hoa Sen Vang’s internal policies, they shall be resolved in accordance with the prevailing laws of Vietnam.

E. Governing Law

All these Terms and Conditions and Contracts (and all obligations arising outside of or in connection with the contract) shall be governed by and construed in accordance with the laws of Vietnam.

(*) This policy applies to all products.

Contact Us

If you have any questions about Shipping and Delivery Procedures , please contact us by Contact web form

This Guide was created for hoasenvang.vn by Golden Lotus MEC on 2023-01-12.